Privacy Policy

Zentrex Bluebird (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.

1. Information We Collect

We may collect the following information:

• Name, phone number, email address

• Shipping and billing address

• Business details (for wholesale/export enquiries)

• Information submitted via contact forms or WhatsApp

• Technical data such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

• Process orders and enquiries

• Respond to customer support requests

• Improve our products and website experience

• Send order updates or business communication

• Comply with legal and regulatory requirements

3. Data Protection

We take reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure.

4. Third-Party Services

We may use trusted third-party services (payment gateways, logistics partners, analytics tools) strictly for business operations. These parties are obligated to keep your data confidential.

5. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings.

6. Your Consent

By using our website, you consent to our Privacy Policy.

7. Contact Us

For any privacy-related concerns, contact us at:
 

🚚 Shipping Policy

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1. Shipping Locations

• We ship across India

• Export shipping available for selected countries (subject to regulations)

2. Order Processing Time

• Retail orders: Processed within 2–4 business days

• Wholesale / bulk orders: Processing time depends on order quantity and customization

3. Delivery Time

• Domestic delivery: 5–10 business days

• International delivery: Depends on destination, customs clearance, and logistics partner

4. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout or communicated during order confirmation for bulk/export orders.

5. Delays

Delivery may be delayed due to:

• Weather conditions

• Logistics partner issues

• Customs clearance (for exports)

Zentrex Bluebird is not responsible for delays beyond our control.

📜 Terms & Conditions

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By accessing and using this website, you agree to the following terms:

1. Use of Website

• You agree to use this website for lawful purposes only.

• Unauthorized use may result in legal action.

2. Product Information

• Product images are for representation purposes only.

• Actual packaging, size, or color may vary slightly.

3. Pricing

• Prices are subject to change without prior notice.

• Wholesale and export prices are provided on enquiry basis.

4. Intellectual Property

All content on this website (text, images, logos) is the property of Zentrex Bluebird and may not be copied or used without written permission.

5. Limitation of Liability

Zentrex Bluebird shall not be liable for any indirect or consequential damages arising from the use of our products or website.

6. Governing Law

These terms are governed by the laws of India.

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